Dear guests:
A:hello! Let me,first of all,you have no reservation of the problem of sincere apologize the inconvenience.Due to the recent guest is more,guest room nervous,lead to some guests cannot check-in,we deeply sorry.
We can recommend you to the same class with us in the hotel,and I dont know you is not convenient to leave your name and contact way,if there is a room we will inform you in the first place and free after you come back,to show our apologies,we decided to give you a discount when you check in and provide free breakfast.
I wish you have a good time!
Sincerely yours,